Develop your Street Smart Sales Communication Skills

You will learn to become a Master Communicator by using: Verbal and Non-Verbal Communication, The A.L.R.T™ Model, Open and Closed Questions, Active Listening, Paraphrasing to ensure Understanding and Practical Presentation Skills.

The module content covers:

• The Essence of Effective Sales Communication
• Mastering a Variety of Communication Platforms
• Understanding the Full Cycle of Complete Communication
• The 4 Key Components of Sales Communication
• How to use the A.L.R.T Model (Ask, Listen, Reflect &Tell)
• Formulating Open Ended and Closed Ended Questions
• Other useful types of questions
• Perfecting your questioning techniques
• Overcoming Poor Listening Habits
• Increasing your Active Listening Skills
• How to “stay on the same page” as your customer
• Using different Vocal Techniques to speak more effectively